Shipping policy
WHERE WE DELIVER
Peptint currently ships to addresses within the United Kingdom only. International shipping is not available at this time.
DELIVERY TIMES AND PROCESSING
Your total delivery time is made up of: Order Processing + Shipping Transit
We partner with trusted UK courier services to make sure your order arrives safely and on time.
| Stage | Duration |
|---|---|
| Order Processing | 1–2 business days (Mon–Fri) |
| Courier Transit | 3–5 business days (Mon–Fri) |
| Total Estimated Delivery | 4–7 business days |
Daily Cut-Off Time: Orders received before 2:00 p.m. GMT will be processed on the same day. Anything placed after this time or over the weekend will move into processing on the next business day.
Every order is checked for quality and carefully packaged before being dispatched, and this is already factored into the processing time shown above.
SHIPPING COSTS
| Destination | Shipping Method | Estimated Arrival | Price |
|---|---|---|---|
| United Kingdom | Standard Delivery | 4–7 business days | FREE |
PACKAGE PROTECTION
Every parcel we send out comes with free shipping insurance included. If your tracking status hasn't updated for 5–6 days after your order was dispatched, please reach out to us at support@peptint.com. Our team will start a lost parcel investigation with the courier on your behalf.
TRACKING YOUR ORDER
Once your order has been shipped from our warehouse, you'll get a confirmation email that includes your unique tracking number along with a link to check on your delivery. Use this to follow your parcel every step of the way until it reaches you.
PROBLEMS WITH YOUR DELIVERY?
Run into any trouble — whether it's a hold-up, damaged packaging, or a missed delivery attempt? Please get in touch with our customer support team straight away. We're dedicated to sorting out any shipping issues as fast as we can.
CONTACT INFORMATION
PEPTINT
Address: 156 Grafton Road, Oldbury B68 8BL, United Kingdom
Email: support@peptint.com
Phone Number:+44 7451259176
Customer Service Hours: Monday to Friday, 10:00 a.m. – 6:00 p.m. (GMT)
We aim to respond to all inquiries within 24 hours.